At Vornias, we understand that travel plans can change unexpectedly. Our goal is to provide you with flexibility, clarity, and peace of mind when it comes to cancellations or modifications. Please review our policy below for a smooth experience.
1. Flight Cancellations
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Cancellation Window: You may cancel your flight within [insert number of hours or days] of booking to receive a full refund.
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Non-Refundable Tickets: Certain fares may be non-refundable or only partially refundable. We recommend reviewing the fare rules before booking.
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Cancellation Fees: Depending on the airline, ticket class, and time of cancellation, fees may apply.
2. How to Cancel
To cancel your flight, please contact our customer support team:
📧 Email: support@vornias.com
📞 Phone: +1 (206) 555-7284
🏢 Address: 2417 4th Ave, Seattle, WA 98121, United States
👉 Have your booking reference number ready for faster assistance.
3. Refunds
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Refund Process: Eligible refunds will be credited to your original payment method. Please allow up to [insert number of days] business days for processing, depending on your bank or provider.
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Partial Refunds: For non-refundable fares, the refund amount will depend on the airline and ticket type.
4. Flight Changes
Need to reschedule? Contact our support team at the earliest.
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Change fees may apply, based on the airline’s policies and your fare rules.
5. Special Circumstances
Unexpected situations happen. In cases such as medical emergencies or natural disasters, we’ll work with the airline to help you get a refund or rebooking.
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Supporting documentation may be required.
6. Non-Refundable Fees
Please note: Booking fees, service charges, and other non-refundable costs may not be eligible for reimbursement.
7. Modifications & Refund Requests
For all cancellations, changes, or refund requests, simply reach out to our support team.
We’re here to guide you through every step and ensure you get the best resolution possible.
Need Help?
We’re available around the clock to assist you:
📧 Email: support@vornias.com
📞 Phone: +1 (206) 555-7284
🏢 Address: 2417 4th Ave, Seattle, WA 98121, United States