At Vornias, we know that travel plans can change unexpectedly. That’s why we are committed to giving you flexibility, clarity, and peace of mind when it comes to cancellations or flight modifications. Please review our cancellation and refund policy below for a smooth experience.
1. Flight Cancellations
Free Cancellation Window: You may cancel your booking within 24 hours of purchase to receive a full refund with no penalties.
Non-Refundable Tickets: Some fares may be non-refundable or partially refundable, depending on airline terms. Always check fare rules before booking.
Cancellation Fees: Beyond the 24-hour window, airline-imposed fees may apply. Charges depend on the ticket class, airline policies, and timing of cancellation.
2. How to Cancel
To cancel your flight, contact our customer support team:
📧 Email: support@vornias.com
📞 Phone: +1 888-889-0339
🏢 Address: 5 Peachtree Rd NE, Atlanta, GA 30309, USA
👉 Please have your booking reference number ready for faster assistance.
3. Refunds
Refund Timeline: Eligible refunds are credited back to your original payment method. Processing typically takes 7–14 business days, depending on your bank or provider.
Partial Refunds: For non-refundable tickets, partial refunds (if any) will be based on airline fare rules and ticket type.
4. Flight Changes
Need to reschedule? Our support team is here to assist.
-
Change fees may apply, depending on the airline and fare rules.
-
Availability of new flight dates or destinations depends on airline policies.
5. Special Circumstances
We understand unexpected events happen. In cases such as:
-
Medical emergencies
-
Natural disasters
-
Government travel restrictions
We’ll work with the airline to arrange a refund, credit, or rebooking. Supporting documentation may be required.
6. Non-Refundable Fees
Please note: Certain costs such as service fees, booking charges, and administrative fees are non-refundable in all cases.
7. Modifications & Refund Requests
For all cancellations, flight changes, or refund requests, reach out to our support team. We’ll guide you through every step to ensure the best resolution possible.
Need Help?
Our team is available to assist you 24/7:
📧 Email: support@vornias.com
📞 Phone: +1 888-889-0339
🏢 Address: 5 Peachtree Rd NE, Atlanta, GA 30309, USA
Why Choose Vornias?
With Vornias, you can book flights confidently knowing that our flexible cancellation policies, clear refund process, and round-the-clock support are here to make your journey worry-free.